Domino's safety measures

Domino's safety measures

What we are doing for the safety of our team members and customers

At Domino’s Pizza Japan, we are working to minimize the risk
of the transmission of COVID-19by putting in place the following plans.
It’s our way of prioritizing the safety and security of team members, customers, and their loved ones.

What we are doing for the safety of our team members and customers

At Domino’s Pizza Japan, we are working to minimize the risk of the transmission of COVID-19 by putting in place the following plans. It’s our way of prioritizing the safety and security of team members, customers, and their loved ones.

Domino's safety measures

Domino's safety measures

Zero Contact Service

As part of Domino's efforts to help prevent the transmission of COVID-19
while prioritizing safety and security,
we are introducing Zero Contact Service so customers can avoid direct contact
with our drivers or store staff when picking up their pizza and other products.

*The zero contact carryout service is currently only available
at the Yotsuya Yonchome Store (Shinjuku), Wakamatsucho Store (Shinjuku) and Momijiyama Store (Nakano) in Tokyo.

Zero Contact Service

As part of Domino's efforts to help prevent the transmission of COVID-19 while prioritizing safety and security, we are introducing Zero Contact Service so customers can avoid direct contact with our drivers or store staff when picking up their pizza and other products.

*The zero contact carryout service is currently only available
at the Yotsuya Yonchome Store (Shinjuku), Wakamatsucho Store (Shinjuku) and Momijiyama Store (Nakano) in Tokyo.

STEP 1

STEP 1

zero contact dorop-off

Enter your preferred option in the comments box when ordering online, or inform the team about your preference when ordering by phone.

Enter your preferred option in the comments box when ordering online, or inform the team about your preference when ordering by phone.

STEP 2

STEP 2

After arriving at your location, the driver will place an empty box by your door (or another place you’ve indicated in the comments box) and put your order on top of the box. They will then ring your intercom to let you know that your order is ready to be picked up.

After arriving at your location, the driver will place an empty box by your door (or another place you’ve indicated in the comments box) and put your order on top of the box. They will then ring your intercom to let you know that your order is ready to be picked up.

STEP 3

STEP 3

The driver will stay two meters away from your order as you come out to pick it up. Once they have confirmed that you have picked up your order, they will recover the empty box and then leave.

The driver will stay two meters away from your order as you come out to pick it up. Once they have confirmed that you have picked up your order, they will recover the empty box and then leave.

*Drivers are required to disinfect their hands and fingers before and after a delivery to minimize the risk of COVID-19 transmission.

*Drivers wear polyethylene gloves while providing Contactless Delivery.

Zero Contact Carry Out

Zero Contact Carry Out

*Please mute volume if you don't want sounds on.

STEP 1

STEP 1

zero contact carry out

Enter your preferred option in the comments box when ordering online, or inform the team about your preference when ordering by phone.

Enter your preferred option in the comments box when ordering online, or inform the team about your preference when ordering by phone.

STEP 2

STEP 2

STEP2

After arriving at the store, either call the store using the number displayed out front or ring the intercom (if available). You will be asked to confirm your order and payment method.

After arriving at the store, either call the store using the number displayed out front or ring the intercom (if available). You will be asked to confirm your order and payment method.

STEP 3

STEP 3

zero contact carry out

Once the order is ready to be picked up, a team member will place your receipt and a bag with your order on a table outside the store. The team member will stand two meters away from the table to confirm your pickup.

Once the order is ready to be picked up, a team member will place your receipt and a bag with your order on a table outside the store. The team member will stand two meters away from the table to confirm your pickup.

*Our store staff will disinfect the table after each zero contact customer and/or every hour.

*Our store staff will disinfect their hands and fingers immediately before and after customer picks up their products to reduce the risk of infection.

*Our store staff will wear poly-gloves during Zero Contact Service

*The zero contact carryout service is currently only available at the Yotsuya Yonchome Store (Shinjuku), Wakamatsucho Store (Shinjuku) and Momijiyama Store (Nakano) in Tokyo.

PublicWebsiteResponsive V1.0.0-(0.0.0.0) [RD0003FF75CA2C - 100.75.38.33 - Test]