Privacy Policy

Domino’s Pizza Japan, Inc.
Joshua Kilimnik Executive Vice President


Domino’s Pizza Japan, Inc. not only recognizes the importance of personal information and its protection in providing delivery service, its main business operation, but also considers it as a crucial part of its responsibility to the society. For this reason, we have established the Privacy Policy as follows, and will keep all our employees informed about the Policy in order to ensure the Policy will be implemented without fail.


1.Collection, Use and Disclosure of Personal Information

Purposes of collecting personal information


1. General rule of collection

We will collect your personal information only for the specified purposes, and only with your prior consent.


2. General rule of use and disclosure

When we use or disclose your personal information, we will take measures to ensure that such information can only be used by those authorized to do so as required by their duties within the scope of purposes which have been specified in advance, as long as use of such information is required for performance of our business.


2. Proper Control of Personal Information

We take reasonable precautions to safeguard your personal information against unauthorized access, loss, destruction, alteration and disclosure, and take corrective measures as necessary.


3. Complaints and Inquiries

In cases where we receive a complaint or inquiry concerning the handling of personal information, we will promptly look into the matter and respond to the complaint or inquiry in good faith within a reasonable period. (Please refer to the contact information stated below.)


4. Respect for Rights

We respect our customers’ rights in their personal information. Thus, in cases where you request for disclosure of your own personal information stored by us, we will respond to your request to a reasonable extent within a reasonable period. In the case of an error or a change of your personal information, we will promptly respond within a reasonable period, only after confirming your identification.


5. Compliance with the Laws, Guidelines Set by the Government and Other Rules

In addition to complying with the laws, guidelines set by the government and other rules concerning the handling of personal information, we will protect personal information in conformity with Japanese Industrial Standards "Personal Information Protection Management System --- Requirements." (JIS Q 15001)


6. Continuous Improvement of Personal Information Management

We appoint a chief administrator who is in charge of properly safeguarding and controlling personal information, and implement and maintain a "personal information protection management system", which will be audited, reviewed and improved on a regular basis.



Established on April 1, 2005.
Revised on January 31, 2011.

For privacy policy information, please click here.

Handling of personal information


Customer Contact

If you have any questions concerning personal information, please contact us.


■ Toll-free number: 0120-838-204 (weekdays from 9:00 a.m. to 5:30 p.m.)
Contact form